Reduced success rates for MitID authentications

Incident Report for Signicat2

Resolved

The incident has been resolved, and confirmed impacted by outage at third party HSM.
Incident lasted from 12:21 - 12:58 CEST.
Apologies for any inconvenience caused by this incident.
For further questions, please reach out to support@signicat.com

Posted Apr 18, 2024 - 13:27 CEST

Monitoring

Normal operations have been restored, monitoring.

Posted Apr 18, 2024 - 13:05 CEST

Update

Issue has been identified, recovery efforts are in progress.

Posted Apr 18, 2024 - 12:51 CEST

Identified

We have detected an issue towards an integration used by MitID authentication.

We are working on mitigating it.

Posted Apr 18, 2024 - 12:40 CEST

This incident affected: eID Connections (MitID).