MitID & FTN Instabilities

Incident Report for Signicat2

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 17:23 CEST

Update

Connection to Cloud HSM reestablished, we are seeing improvements on all affected services. We are continuing to monitor the situation.

Posted Apr 23, 2024 - 16:43 CEST

Update

We are continuing to monitor the situation. Incident confirmed at Cloud HSM provider.

Posted Apr 23, 2024 - 15:54 CEST

Monitoring

We are unfortunately still experiencing connectivity issues towards Cloud HSM. Impact identified to also include degraded performance on FTN transactions.

Posted Apr 23, 2024 - 15:40 CEST

Identified

We have identified connection issues towards Cloud HSM, impacting MitID transactions.

Posted Apr 23, 2024 - 14:56 CEST

This incident affected: eID Connections (MitID, FTN).